Patient Sentiment Tracker
- Contextual Taxonomy libraries
- Self learning AI
- Convolutional Neural Networks
- Intelligent Categorization & Consumption
Assimilate, Analyze & Act on Patient Loyalty
NLP Based Text Mining
An ever growing taxonomy library across TAs along with our tested and validated NLP algorithms generate invaluable insights about patient unmet needs, challenges and drivers of loyalty & adherence.
Next generation voice analytics technology allows for accurate sentiment tracking and key topics extraction from Patient-Prescriber conversations and call center data.
Provides overall sentiment of the consumers compared to other relevant brands as well as the ability to drill into brand sentiment by different patient types.
Patient Services Metrics Analytics
Connect data from digital assets to monitor efficacy of patient awareness, services and support programs.